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Buying a DVD Player from Sound and Vision

Sound and Vision is an online retailer specialising in AV equipment at discounted prices.

Sound and Vision stocks a wide range of DVD players from leading brands including:

• Panasonic
• Philips
• Pioneer
• Sony
• Toshiba

To set up an account and place your first order, visit Sound and Vision now.

Buying a DVD Player from Sound and Vision – Deliveries and Postage Costs

• DVD players and other small items are sent via Initial City Link Courier.
• Your DVD player will usually be delivered the next day or within 48 hours (3 to 5 days during holiday and seasonal periods).
• Sound & Vision can only deliver to UK mainland addresses.
• Certain goods cannot be delivered to remote parts of the UK. If this is the case, it will be stated on the relevant product information page.
• The delivery charge will be highlighted during the order process, and will depend on your postcode.

Buying a DVD Player from Sound and Vision – Returns and Refunds Policy

• If you decide that you don’t want your DVD player, you can contact Sound and Vision by email, fax or letter within seven days of delivery and cancel your order. You’ll need to state your reason for cancellation together with your customer and sale numbers. Sound & Vision will then provide you with a returns authorisation number.
• If you want to return your DVD player, it must be unused and in its original packaging. You must also return any accessories that came with it and their packaging should not have been opened.
• If your DVD player develops a fault within 14 days of delivery, you should contact Sound & Vision, who will arrange to collect it from you and will offer you a repair, refund or an exchange.
• If your DVD player develops a fault more than 14 days after delivery, you should initially visit the Technical Information page on the Sound & Vision site to see if you can find an answer to the problem there. If you can’t, contact Sound & Vision using the online Customer Service Fault form. Sound & Vision will then tell you what to do next.
• Sound and Vision recommends that you keep all the packaging from your DVD player for at least three months in case you need to return it.

Buying a DVD Player from Sound and Vision – Getting Started

To set up an account and place your first order, visit Sound and Vision now.